Step 1: Inspection and Pickup
Give us a call and tell us where to come to pick up the rug or carpet. Our experts will come and inspect the items. If any damage is found, you will be informed of it. Also, you will be told if we can repair the damage or not. If you agree, the rug will be transported to the cleaning facility in Westchester.
Step 2: Vacuuming Your Rug
We'll start by vacuuming the rug until all the dirt and debris is removed. The tools we use are modern, so you don't have to worry about any kind of damage.
Step 3: Preparing the Rug for Washing
We will then prepare the rug for washing. This involves a few tests that will help us determine the appropriate cleaning procedure. The results of these tests will also show us which cleaning products will be the most effective.
Step 4: Cleaning Your Rug
We can now proceed to wash the rug or carpet. This is done entirely by hand, using specific solutions and cleaning products. The skill of our experts determines the outcome of the washing. And we want to assure you that we always get outstanding results.
Step 5: Drying Your Rug
Now it's time to dry the rug. We use state of the art technology to do this, not industrial dryers. These dryers would damage the rug and its fibers, so we avoid them for good reason. In any case, the rugs will be completely dry in no time.
Step 6: Repairs and Final Inspection
The next thing our experts will do is to repair or restore the rug. This is done only if you specifically asked for these services. After our experts finish the repair or restoration procedures, it's time for the final inspection. If we find even the slightest trace of stains, we will repeat the washing and drying procedure.